What does the “X” symbol in the Simple Updates Calendar signify
In the HotelRunner platform, the Calendar > Simple Updates screen is a vital tool for managing room availability, rates, and restrictions across various distribution channels (such as OTAs or direct booking platforms). During your daily operations, you might notice a red “X” symbol appearing on the calendar.
Meaning of the Red “X” Symbol
The red “X” symbol on the Simple Updates Calendar signifies that the most recent update sent to one or more connected distribution channels (such as OTA platforms) was unsuccessful. In other words, there was an issue when the system attempted to push new information (such as rates, availability, or restrictions) to the selected channel.
🔔 Note: Please note that when you observe the red “X” symbol, you should contact the HotelRunner Support Team.