How to manage cut off time
Cut-Off Time (also known as Release Period) refers to the minimum number of days between the reservation date and the check-in date. This feature allows restrictions to be applied to selected rate plan categories for a defined number of days prior to guest arrival.
With this setting, selected rate plans are automatically closed for bookings made within the defined number of days prior to the check-in date, while room availability itself remains unaffected.
🔔 Note:Cut-Off Time is only applicable within the HotelRunner Booking Engine and is not supported by connected online travel agencies (OTAs).
How to Set Cut-Off Time
Follow these steps to configure Cut-Off Time:
- Navigate to Calendar > Bulk Updates and select the Cut-Off Time option.
- Select the applicable date range.
(Note: The update can be applied for a maximum of 45 days.) - Choose the Cut-Off Time value to be applied to the selected rate plans.
- Since this update only affects the Booking Engine, make sure to select Online under the Channels section.
- Click Update.
- Review the preview screen and click Update again to confirm.
🔔 Note: Once the process is completed, rate plans with an applied Cut-Off Time will no longer be visible to guests in the Booking Engine for reservations within the specified date range.