How to Revert a PMS Date Set in the Future

1. Detecting a Future PMS Date

• Check the date field located at the bottom-left corner of the PMS screen.
• If the date is ahead of the current date, it indicates that the PMS is set to a future date.

2. Possible Causes of a Future Date

• The end-of-day process may have been executed twice accidentally on the same date.
• While automatic day closure is active, a manual end-of-day may have been performed for the same date.
• Such actions can advance the PMS date beyond the actual current date.

3. Is It Possible to Revert a Future PMS Date?

• If the PMS date is behind, it can be advanced manually or automatically.
• However, if the PMS date is ahead of the current date, it cannot be reverted manually or automatically.
• The system does not support rolling the date backward once it has moved forward.

4. Recommended Actions

• If a future PMS date is detected, wait for the system to reach the actual current date.
• Once the date naturally advances, the PMS will automatically align with the current date.
• To prevent future issues, ensure end-of-day processes are executed correctly and regularly.
• For critical situations or further assistance, contact the HotelRunner Technical Support Team.