Before You Start

Before proceeding, make sure the following checks are completed:

• Room types and rate plans must be created on the sales channel (OTA extranet).
• Corresponding room types and rate plans must be defined in the HotelRunner panel.
• Please note that the selections made during mapping directly affect price and availability transmission.

Step 1 – Access the Mapping Screen

1. Log in to the HotelRunner panel.
2. Navigate to Channels > Online Travel Agencies.
3. Select the OTA to be mapped.
4. If this is a new connection, enter the code or connection details provided by the OTA.
5. Before completing the channel connection, make sure the currency selected in HotelRunner matches the currency used by the channel.
6. If the channel connection already exists, access Room Type Mapping from the left-hand menu.

Step 2 – Understanding the Screen

• The left side of the screen displays room types and rate plans received from the OTA.
• The right side of the screen is used to select the corresponding room types and rate plans in HotelRunner.
• Fields on the left side cannot be edited, as they are provided directly by the OTA.

Step 3 – Refresh Channel Data

If a new room type or rate plan has been created on the sales channel:

• Click Fetch Room Types.
• Verify that the updated channel data is successfully loaded on the screen.
• Any missing or incorrect information must be corrected directly via the OTA extranet after this step.
  

Step 4 – Map Room Types

• Locate the first room type listed on the left-hand side.
• Under the Availability column, select the corresponding room type in HotelRunner.
• Repeat this process for all room types in the list.

Step 5 – Map Rate Plans

• After mapping the room type, review the related rate plan row.
• On the right-hand side, select the correct rate plan defined in HotelRunner.
  

Rate Plans with “HR” in the Name

• Rate plans that include HR in their name are used only for availability syncing.

• These rate plans must be mapped using the Don’t Send option.

Step 6 – Use Advanced Settings (If Required)

Advanced Settings are used for special scenarios outside standard mapping.

Availability Status

• If beds within a selected room type are sold separately (hostel setup), the necessary adjustments are made here.
• If there is no hostel setup, select No Changes.

Base Availability

• The value entered here overrides the availability defined in the calendar.
• The system treats this value as the base availability for the room type.
• If availability management is handled via the calendar, this field should be left empty.

Price Adjustment

• Used when a different price than the mapped rate plan needs to be sent to the channel.
• A fixed amount (+/-) or a percentage (%) difference can be defined.

Commission Settings (Commission Included / Excluded)

• Managed from the Commission Included option at the top of the screen, based on the contract with the channel.

General usage:

• Typically disabled for B2B channels.
• Can be enabled for B2C channels.
• If a net (commission-excluded) price is to be sent to the channel, enter the commission rate to be deducted under the Commission field in Advanced Settings.

• If prices are sent as commission-included, this field should be left empty.

Other Advanced Settings

• Stop Sell: Closes sales for all dates.
• Read-Only: Prices are not sent, but reservations can still be viewed.
• Send Price: Stops price transmission to the channel.
  This option must not be selected for rate plans with “HR” in their name.
• Master Rate: Selects the rate plan that will appear at the top of the calendar. For HR rate plans, this rate plan must be selected as the Master Rate.

Step 7 – Save

• Verify that all room types and rate plans have been mapped correctly.

• Click the Save button at the bottom of the screen.

Step 8 – Check Price and Availability Flow

• Navigate to Logs > Recent Transaction from the left-hand menu.
• Wait until the processes are scheduled, then monitor them until they are completed successfully.
• After completion, verify price and availability updates via the HotelRunner calendar and the OTA extranet.

• If any errors occur, contact the HotelRunner Support Team so that the necessary actions can be taken.