After making updates (rate, availability, minimum/maximum stay, stop sale, etc.) in the calendars within the HotelRunner panel, you can verify the status of your actions using two different methods.
Checking via the Simple Updates Calendar (Quick View
This method allows you to visually track the update status directly on the calendar.
- Open the Simple Updates Calendar interface.
- Navigate to the date range you have updated.
- If you see a notification on the calendar such as “Updating” or “Waiting for Response from Channel,” it indicates that the update is still in progress and being transmitted according to the channel’s infrastructure.
- Once the update is successfully completed, these notifications will disappear, and the new values (e.g., the new price) will be displayed on the calendar.
🔔 Note: The complete transmission of updates to the channels is not instantaneous and may take a few minutes, depending on the volume of the update and the channel’s speed.
Checking via the Channels > Logs Interface (Detailed Tracking)
This method is used to view the technical details of the update process and its progress on a per-channel basis.
- Navigate to the interface by following the path Channels > Logs.
- Under the “Active” tab, all your ongoing bulk update processes are listed.
- Progress Status: Under the “Action” column, you can see the completion percentage of the transmission (e.g., 75%).
- Channel Details: By clicking the
icon in the process row, you can track in real-time which channels the update has been successfully sent to or where it is still pending.
- Past Processes: You can use the “Archive” tab to view all completed or past updates.