Last updated: Sep 29, 2025
1 min
We care about your success!
How can we help you?
Channel Manager
55 articlesMy Property
How to Update Property Profile Information
How to manage guest notifications
Last updated: Oct 07, 2025
1 min
What Does the Base Price / Per Night Field Indicate
Last updated: Sep 28, 2025
1 min
Extras – Part 4: appearance in the booking engine
Last updated: Oct 06, 2025
1 min
Extras – Part 3: how to create an extra
Last updated: Oct 06, 2025
1 min
Extras – Part 2: how to add a category
Last updated: Oct 06, 2025
1 min
Extras – Part 1: how to create a custom form
Last updated: Oct 06, 2025
1 min
How to Add a Payment Method to the Channel Manager
Last updated: Sep 28, 2025
1 min
How to perform master rate management
Last updated: Oct 10, 2025
1 min
How to Manage Tax Types
Last updated: Sep 29, 2025
1 min
What is property profile content score
Last updated: Oct 07, 2025
1 min
How to Add a Credit Card for HotelRunner Subscription Payments
Last updated: Oct 01, 2025
1 min
How to Change the Language for HotelRunner Users
Last updated: Sep 27, 2025
1 min
How to Update the Contact Phone
Last updated: Sep 27, 2025
1 min
How to Update the Contact E-mail
Last updated: Sep 27, 2025
1 min
How to Update the Property Address
Last updated: Sep 27, 2025
1 min
How to Update the Property Address
Last updated: Sep 27, 2025
1 min
How to Manage Child Pricing
Last updated: Sep 27, 2025
1 min
How to Modify Child Age Buckets
Last updated: Sep 29, 2025
1 min
How to Create Other Policies
Last updated: Sep 27, 2025
1 min
How to Create a Deposit Policy
Last updated: Sep 27, 2025
1 min
How to Create a Cancellation Policy
Last updated: Sep 27, 2025
1 min
How to Add a Market
Last updated: Oct 02, 2025
1 min
How to Add Amenities for Your Property
Last updated: Sep 27, 2025
1 min
How to Update the Gallery
Last updated: Sep 27, 2025
1 min
How to delete a room type
Last updated: Oct 10, 2025
1 min
How to change the room order
Last updated: Oct 06, 2025
1 min
How to Update a Room Type
Last updated: Sep 27, 2025
1 min
How to Add a New Room Type
Last updated: Sep 27, 2025
1 min
Reservation
How to create a new reservation
Last updated: Oct 10, 2025
2 min
How to filter reservations
Last updated: Oct 09, 2025
1 min
Calendar
How to use the Overview Calendar
Last updated: Oct 12, 2025
1 min
How to make an update in the simple updates calendar
Last updated: Oct 12, 2025
1 min
How to Use Bulk Updates Calendar
Last updated: Sep 28, 2025
2 min
How to Check the Status of Updates
Last updated: Sep 28, 2025
1 min
How to view a Blank Calendar
Last updated: Oct 12, 2025
1 min
How to check price and availability for selected dates
Last updated: Oct 10, 2025
1 min
How to check restrictions in the Simple Updates Calendar
Last updated: Oct 10, 2025
1 min
What does the “X” symbol in the Simple Updates Calendar signify
Last updated: Oct 12, 2025
1 min
How to Use the Simple Updates Calendar for updating purposes
Last updated: Oct 12, 2025
1 min
How to Perform CTA and CTD Operations
Last updated: Sep 28, 2025
1 min
How to Apply Stop Sell Separately for Channels and Online
Last updated: Sep 28, 2025
1 min
How to Apply Stop Sell
Last updated: Sep 28, 2025
1 min
What Does the Waiting Response from Channel Message Indicate
Last updated: Oct 08, 2025
1 min
How to Manage Cut Off Time
Last updated: Sep 27, 2025
1 min
How to use the advanced updates calendar
Last updated: Oct 12, 2025
1 min
Price and Availability Not Displayed on Channels
Last updated: Sep 27, 2025
1 min
PMS
How to Create an Individual Profile
Last updated: Sep 28, 2025
1 min
How to Manage the Online Payments Tab on the Reservation Screen
Last updated: Oct 02, 2025
1 min
Subscriptions and Users
How to define user roles
Last updated: Oct 06, 2025
1 min
How to view and pay unpaid invoices
Last updated: Oct 08, 2025
1 min
How to Add Balance to HotelRunner Account
Last updated: Sep 27, 2025
1 min
How to Manage HotelRunner Subscriptions
Last updated: Sep 27, 2025
1 min
How to add a new user
Last updated: Oct 12, 2025
1 min
Channels
How to Manage Child Pricing in Channels
Last updated: Sep 27, 2025
1 min