The process in which the PMS date changes automatically at a predefined time is referred to as PMS Auto Night Audit. This automated operation simplifies the transition to the next day without requiring manual intervention.
💡 Steps for PMS Auto Night Audit Operations.
- Activate the Feature
- To provide PMS Auto Night Audit operation, activate the process through the PMS > Setup > Settings extension.
- Set the Time
- Specify the closing time based on your operational structure, selecting a time that suits your business requirements.
- Manage Check-in and Check-out Actions
- You can define the actions to be taken for pending reservations through the Day Close Waiting Check-in Operations and Day Close Waiting Check-out Operations fields.
- Day Close Waiting Check-in Operations:
- Stop day close: If there’s a reservation that has not been checked in, the entire automatic day close operation will be canceled.
- No show: The system will mark the room or rooms that have not been checked in as “No show” and continue with the process.
- Day Close Waiting Check-out Operations:
- Stop day close: If there’s a reservation that has not been checked out, the entire automatic day close process will be canceled.
- Extend stay: The system will adjust the checkout date of the room or rooms that have not been checked out to the next day.
- Manage Cashiering Operations
- In the Day Close Waiting Cashiering Operations field, you can dictate how to handle unclosed cash accounts of HotelRunner users.
- Stop day close: The system will halt the automatic day closing process if a cash register has not been closed.
- Auto-close transactions: The system will automatically close the cash accounts of users and finalize the transaction.
- Manage Room Move Operations
- In the Day Close Waiting Room Move Operations field, you can control how to handle rooms waiting for room changes.
- Stop day close: The system will halt the process if a planned room change has not been executed.
- Auto-cancel transactions: The system will automatically cancel the planned room changes and complete the transaction.
- Save the Settings
- Finally, when you save your transactions with the Save button, you will have completed the PMS Auto Night Audit procedure.