After making updates (rate, availability, minimum/maximum stay, stop sale, etc.) in the calendars within the HotelRunner panel, you can verify the status of your actions using two different methods.
Method 1: Checking via the Simple Updates Calendar (Quick View
This method allows you to visually track the update status directly on the calendar.
- Open the Simple Updates Calendar interface.
- Navigate to the date range you have updated.
- If you see a notification on the calendar such as “Updating” or “Waiting for Response from Channel,” it indicates that the update is still in progress and being transmitted according to the channel’s infrastructure.
- Once the update is successfully completed, these notifications will disappear, and the new values (e.g., the new price) will be displayed on the calendar.
🔔 Note: The complete transmission of updates to the channels is not instantaneous and may take a few minutes, depending on the volume of the update and the channel’s speed.
Method 2: Checking via the Channels > Logs Interface (Detailed Tracking)
This method is used to view the technical details of the update process and its progress on a per-channel basis.
- Navigate to the interface by following the path Channels > Logs.
- Under the “Active” tab, all your ongoing bulk update processes are listed.
- Progress Status: Under the “Action” column, you can see the completion percentage of the transmission (e.g., 75%).
- Channel Details: By clicking the
icon in the process row, you can track in real-time which channels the update has been successfully sent to or where it is still pending. - Past Processes: You can use the “Archive” tab to view all completed or past updates.