{"id":1460,"date":"2025-09-28T13:27:53","date_gmt":"2025-09-28T13:27:53","guid":{"rendered":"https:\/\/support.hotelrunner.com\/?p=1460"},"modified":"2026-01-20T14:04:17","modified_gmt":"2026-01-20T11:04:17","slug":"misafir-bildirimleri","status":"publish","type":"post","link":"http:\/\/support.hotelrunner.com\/tr\/misafir-bildirimleri\/","title":{"rendered":"Misafir bildirimleri nas\u0131l y\u00f6netilir"},"content":{"rendered":"    <div class=\"alert-section abstract\">\n        <div class=\"alert-section-inner\">\n                        <p><p data-start=\"91\" data-end=\"267\"><strong data-start=\"91\" data-end=\"115\">Misafir Bildirimleri<\/strong> b\u00f6l\u00fcm\u00fc, <strong data-start=\"124\" data-end=\"146\">Misafir \u0130li\u015fkileri<\/strong> men\u00fcs\u00fc alt\u0131nda, misafirlere g\u00f6nderilen otomatik e-posta bildirimlerini farkl\u0131 konaklama a\u015famalar\u0131nda y\u00f6netmenizi sa\u011flar:<\/p>\n<ul data-start=\"269\" data-end=\"706\">\n<li data-start=\"269\" data-end=\"353\">\n<p data-start=\"271\" data-end=\"353\"><strong data-start=\"271\" data-end=\"295\">Rezervasyon Sonras\u0131:<\/strong> Rezervasyon tamamland\u0131\u011f\u0131nda otomatik olarak g\u00f6nderilir.<\/p>\n<\/li>\n<li data-start=\"354\" data-end=\"474\">\n<p data-start=\"356\" data-end=\"474\"><strong data-start=\"356\" data-end=\"373\">Giri\u015f \u00d6ncesi:<\/strong> Konuk gelmeden \u00f6nce, hat\u0131rlatmalar, giri\u015f detaylar\u0131 veya \u00f6zel teklifler payla\u015fmak i\u00e7in g\u00f6nderilir.<\/p>\n<\/li>\n<li data-start=\"475\" data-end=\"583\">\n<p data-start=\"477\" data-end=\"583\"><strong data-start=\"477\" data-end=\"501\">Konaklama S\u0131ras\u0131nda:<\/strong> Misafir konaklarken, bilgi vermek veya hizmetleri tan\u0131tmak amac\u0131yla g\u00f6nderilir.<\/p>\n<\/li>\n<li data-start=\"584\" data-end=\"706\">\n<p data-start=\"586\" data-end=\"706\"><strong data-start=\"586\" data-end=\"604\">\u00c7\u0131k\u0131\u015f Sonras\u0131:<\/strong> Konuk ayr\u0131ld\u0131ktan sonra, geri bildirim, te\u015fekk\u00fcr mesaj\u0131 veya gelecekteki teklifler i\u00e7in g\u00f6nderilir.<\/p>\n<\/li>\n<\/ul>\n<\/p>\n        <\/div>\n    <\/div>\n    \n\n\n<p><br><\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1600\" height=\"858\" src=\"http:\/\/support.hotelrunner.com\/wp-content\/uploads\/2025\/09\/image-331.png\" alt=\"\" class=\"wp-image-1470\" srcset=\"http:\/\/support.hotelrunner.com\/wp-content\/uploads\/2025\/09\/image-331.png 1600w, http:\/\/support.hotelrunner.com\/wp-content\/uploads\/2025\/09\/image-331-300x161.png 300w, http:\/\/support.hotelrunner.com\/wp-content\/uploads\/2025\/09\/image-331-1024x549.png 1024w, http:\/\/support.hotelrunner.com\/wp-content\/uploads\/2025\/09\/image-331-768x412.png 768w, http:\/\/support.hotelrunner.com\/wp-content\/uploads\/2025\/09\/image-331-1536x824.png 1536w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>&nbsp; Detaylar:<\/strong><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong> Eri\u015fim ve Zamanlama<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Eri\u015fim:<\/strong> Panele <strong>PMS &gt; Misafir \u0130li\u015fkileri &gt; Misafir Bildirimleri<\/strong> yolunu izleyerek ula\u015fabilirsiniz.<\/li>\n\n\n\n<li><strong>E-posta G\u00f6nderim Zamanlamas\u0131:<\/strong> Her bir bildirim ba\u015fl\u0131\u011f\u0131n\u0131n (\u00d6rn: Giri\u015f \u00d6ncesi) yan\u0131ndaki <strong>D\u00fczenle<\/strong> butonuna t\u0131klayarak, ilgili e-postan\u0131n ne zaman g\u00f6nderilece\u011fini belirleyebilirsiniz.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-white-color has-alpha-channel-opacity has-white-background-color has-background\" \/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong> E-posta Tasla\u011f\u0131 Olu\u015fturma ve D\u00fczenleme<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>E-posta mesaj\u0131 ekle<\/strong> butonu ile yeni bir e-posta tasla\u011f\u0131 olu\u015fturabilir veya mevcut taslaklardan birini d\u00fczenleyebilirsiniz.<\/li>\n\n\n\n<li><strong>Temel Ayarlar:<\/strong>\n<ul class=\"wp-block-list\">\n<li><strong>Ba\u015fl\u0131k:<\/strong> Tasla\u011f\u0131n\u0131z\u0131n paneldeki ad\u0131n\u0131 belirleyin.<\/li>\n\n\n\n<li><strong>Konu:<\/strong> Misafirin g\u00f6rece\u011fi e-postan\u0131n konu ba\u015fl\u0131\u011f\u0131n\u0131 tan\u0131mlay\u0131n.<\/li>\n\n\n\n<li><strong>G\u00f6nderen ve Yan\u0131t Adresi:<\/strong> E-postan\u0131n g\u00f6nderici ad\u0131n\u0131 ve misafir yan\u0131tlar\u0131n\u0131n al\u0131naca\u011f\u0131 e-posta adresini kontrol edin.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Tasar\u0131m:<\/strong> \u00d6zelle\u015ftirilmi\u015f \u00fc\u00e7 farkl\u0131 taslaktan birini se\u00e7ebilir veya kendi HTML kodunuzu kullanabilirsiniz.<\/li>\n\n\n\n<li><strong>Test G\u00f6nderimi:<\/strong> <strong>Test e-postas\u0131 g\u00f6nder<\/strong> butonu ile tasla\u011f\u0131n\u0131z\u0131 belirledi\u011finiz yan\u0131t adresine g\u00f6ndererek test edebilirsiniz.<br><br><\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-white-color has-alpha-channel-opacity has-white-background-color has-background\" \/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong> \u0130\u00e7eri\u011fi \u00d6zelle\u015ftirme ve Kurallar<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Metin \u0130\u00e7eri\u011fi:<\/strong> Kaydetti\u011finiz tasla\u011f\u0131n orta b\u00f6l\u00fcm\u00fcne t\u0131klayarak e-posta metnini \u00f6zelle\u015ftirebilirsiniz.<\/li>\n\n\n\n<li><strong>Dinamik Veriler:<\/strong> Metin d\u00fczenlemesi yaparken <strong>De\u011fi\u015fkenler<\/strong> alan\u0131ndan otel ismi, misafir ismi, oda tipi gibi dinamik verileri se\u00e7erek e-postay\u0131 ki\u015fiselle\u015ftirebilirsiniz.<\/li>\n\n\n\n<li><strong>Kurallar\u0131n Tan\u0131mlanmas\u0131:<\/strong> <strong>Kurallar<\/strong> sekmesinde, e-postalar\u0131n belirli \u00fclkelere veya kanallara \u00f6zel olarak g\u00f6nderilmesi i\u00e7in kurallar tan\u0131mlayabilirsiniz. \u00d6rne\u011fin, T\u00fcrkiye&#8217;deki misafirler i\u00e7in T\u00fcrk\u00e7e bir e-posta g\u00f6nderebilirsiniz.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-white-color has-alpha-channel-opacity has-white-background-color has-background\" \/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Taslaklar\u0131 Y\u00f6netme ve Yay\u0131nlama<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Yay\u0131nlama Se\u00e7enekleri:<\/strong>\n<ul class=\"wp-block-list\">\n<li><strong>Kaydet ve yay\u0131nla:<\/strong> E-posta tasla\u011f\u0131n\u0131 kaydederek yay\u0131na al\u0131r.<\/li>\n\n\n\n<li><strong>Taslak olarak kaydet:<\/strong> Tasla\u011f\u0131 kaydeder ancak yay\u0131na almaz.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Genel Aktivasyon:<\/strong> \u0130lgili bildirimin ana ba\u015fl\u0131\u011f\u0131 alt\u0131ndaki t\u00fcm taslaklar\u0131n aktif hale gelmesi i\u00e7in ana <strong>Aktifle\u015ftir<\/strong> butonunun t\u0131klanmas\u0131 gerekmektedir.<\/li>\n\n\n\n<li><strong>Toplu Durdurma:<\/strong> <strong>Duraklat<\/strong> butonu ile bir ba\u015fl\u0131k alt\u0131ndaki t\u00fcm kay\u0131tl\u0131 e-posta taslaklar\u0131n\u0131n g\u00f6nderimini toplu olarak durdurabilirsiniz.<br><br><\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-white-color has-alpha-channel-opacity has-white-background-color has-background\" \/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong> G\u00f6nderim Durumunu \u0130zleme<\/strong><\/h4>\n\n\n\n<p>Ana sayfada yer alan sekmelerden g\u00f6nderim durumunu takip edebilirsiniz:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Tamamlanm\u0131\u015f \u0130\u015flemler:<\/strong> G\u00f6nderimi tamamlanm\u0131\u015f t\u00fcm e-postalar\u0131 listeler.<\/li>\n\n\n\n<li><strong>Bekleyen \u0130\u015flemler:<\/strong> Hen\u00fcz i\u015fleme konmam\u0131\u015f ve belirlenen zamanda otomatik olarak g\u00f6nderilmesi beklenen e-postalar\u0131 g\u00f6sterir.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-white-color has-alpha-channel-opacity has-white-background-color has-background\" \/>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Detaylar: Eri\u015fim ve Zamanlama E-posta Tasla\u011f\u0131 Olu\u015fturma ve D\u00fczenleme \u0130\u00e7eri\u011fi \u00d6zelle\u015ftirme ve Kurallar Taslaklar\u0131 Y\u00f6netme ve Yay\u0131nlama G\u00f6nderim Durumunu \u0130zleme Ana sayfada yer alan sekmelerden g\u00f6nderim durumunu takip edebilirsiniz:<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[163,177],"post_product":[66],"class_list":["post-1460","post","type-post","status-publish","format-standard","hentry","category-tesisim","category-misafir-iliskileri","post_product-kanal-yoneticisi"],"acf":[],"_links":{"self":[{"href":"http:\/\/support.hotelrunner.com\/tr\/wp-json\/wp\/v2\/posts\/1460","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/support.hotelrunner.com\/tr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/support.hotelrunner.com\/tr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/support.hotelrunner.com\/tr\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"http:\/\/support.hotelrunner.com\/tr\/wp-json\/wp\/v2\/comments?post=1460"}],"version-history":[{"count":8,"href":"http:\/\/support.hotelrunner.com\/tr\/wp-json\/wp\/v2\/posts\/1460\/revisions"}],"predecessor-version":[{"id":3317,"href":"http:\/\/support.hotelrunner.com\/tr\/wp-json\/wp\/v2\/posts\/1460\/revisions\/3317"}],"wp:attachment":[{"href":"http:\/\/support.hotelrunner.com\/tr\/wp-json\/wp\/v2\/media?parent=1460"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/support.hotelrunner.com\/tr\/wp-json\/wp\/v2\/categories?post=1460"},{"taxonomy":"post_product","embeddable":true,"href":"http:\/\/support.hotelrunner.com\/tr\/wp-json\/wp\/v2\/post_product?post=1460"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}