{"id":888,"date":"2025-09-27T15:13:02","date_gmt":"2025-09-27T12:13:02","guid":{"rendered":"https:\/\/support.hotelrunner.com\/?p=888"},"modified":"2026-01-20T14:03:09","modified_gmt":"2026-01-20T11:03:09","slug":"how-to-manage-open-folios","status":"publish","type":"post","link":"http:\/\/support.hotelrunner.com\/en\/how-to-manage-open-folios\/","title":{"rendered":"How to manage open folios"},"content":{"rendered":"    <div class=\"alert-section abstract\">\n        <div class=\"alert-section-inner\">\n                        <p><p><span style=\"font-weight: 400;\">In HotelRunner PMS, any folio containing a revenue or payment transaction that has not yet been invoiced is displayed in the <\/span><b>Open Folios<\/b><span style=\"font-weight: 400;\"> section. This allows you to easily monitor uninvoiced folios and take the necessary actions accordingly.<\/span><\/p>\n<\/p>\n        <\/div>\n    <\/div>\n    \n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"603\" src=\"http:\/\/support.hotelrunner.com\/wp-content\/uploads\/2025\/09\/image-164-1024x603.png\" alt=\"\" class=\"wp-image-889\" srcset=\"http:\/\/support.hotelrunner.com\/wp-content\/uploads\/2025\/09\/image-164-1024x603.png 1024w, http:\/\/support.hotelrunner.com\/wp-content\/uploads\/2025\/09\/image-164-300x177.png 300w, http:\/\/support.hotelrunner.com\/wp-content\/uploads\/2025\/09\/image-164-768x452.png 768w, http:\/\/support.hotelrunner.com\/wp-content\/uploads\/2025\/09\/image-164.png 1439w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">1. Access the Open Folios Screen<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To access open folios, you can navigate to <strong>PMS > Cashier > Open Folios<\/strong>.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">2. Utilize Smart Table Features (Customization and Saving)<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The Open Folios screen operates with the <strong>Smart Table<\/strong> page structure.<\/li>\n\n\n\n<li>With the <strong>Column Chooser<\/strong> option, you can <strong>add or remove headings<\/strong> you wish to display and apply filters to create a customized table.<\/li>\n\n\n\n<li>You can also save the table you create using the <strong>Save table settings<\/strong> option for future use.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">3. Export the Report<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You can export the table to an <strong>Excel file<\/strong> with the <strong>Export to Excel<\/strong> option.<\/li>\n\n\n\n<li>You can view the folio table as a <strong>PDF file<\/strong> with the <strong>PDF<\/strong> option.<\/li>\n<\/ul>\n\n\n    <div class=\"alert-section tip\">\n        <div class=\"alert-section-inner\">\n                        <p><p>\ud83d\udd14 <strong>Note:<\/strong> <span style=\"font-weight: 400;\">Under the <\/span><b>Details<\/b><span style=\"font-weight: 400;\"> section on the page, you can access folios and perform various account management tasks such as adding postings, payments, extras, and creating invoices etc.<\/span><\/p>\n<\/p>\n        <\/div>\n    <\/div>\n    ","protected":false},"excerpt":{"rendered":"<p>1. Access the Open Folios Screen 2. Utilize Smart Table Features (Customization and Saving) 3. Export the Report<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[108,134],"post_product":[55],"class_list":["post-888","post","type-post","status-publish","format-standard","hentry","category-pms","category-front-desk","post_product-property-management-system"],"acf":[],"_links":{"self":[{"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/posts\/888","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/comments?post=888"}],"version-history":[{"count":2,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/posts\/888\/revisions"}],"predecessor-version":[{"id":4516,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/posts\/888\/revisions\/4516"}],"wp:attachment":[{"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/media?parent=888"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/categories?post=888"},{"taxonomy":"post_product","embeddable":true,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/post_product?post=888"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}