{"id":828,"date":"2025-09-27T14:34:07","date_gmt":"2025-09-27T11:34:07","guid":{"rendered":"https:\/\/support.hotelrunner.com\/?p=828"},"modified":"2026-01-20T14:03:01","modified_gmt":"2026-01-20T11:03:01","slug":"how-to-create-a-deposit-policy","status":"publish","type":"post","link":"http:\/\/support.hotelrunner.com\/en\/how-to-create-a-deposit-policy\/","title":{"rendered":"How to create a deposit policy"},"content":{"rendered":"    <div class=\"alert-section abstract\">\n        <div class=\"alert-section-inner\">\n                        <p><p>The <strong data-start=\"163\" data-end=\"181\">Deposit Policy<\/strong> feature allows you to define whether deposits will be collected from guests during reservations made via the <strong data-start=\"291\" data-end=\"309\">Booking Engine<\/strong>, specify the <strong data-start=\"323\" data-end=\"341\">deposit amount<\/strong>, and indicate whether <strong data-start=\"364\" data-end=\"386\">taxes are included<\/strong> in the deposit. This setup helps your property establish clear payment expectations and ensures a seamless booking experience for guests.<\/p>\n<\/p>\n        <\/div>\n    <\/div>\n    \n\n    <div class=\"alert-section default\">\n        <div class=\"alert-section-inner\">\n                        <p><p><strong data-start=\"529\" data-end=\"538\">\ud83d\udd14 Note:<\/strong> Deposit policies created in this section apply <strong data-start=\"586\" data-end=\"616\">only to the Booking Engine<\/strong> and <strong data-start=\"621\" data-end=\"664\">will not be reflected on connected OTAs<\/strong>.<\/p>\n<\/p>\n        <\/div>\n    <\/div>\n    \n\n\n<h3 class=\"wp-block-heading\"><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"609\" src=\"http:\/\/support.hotelrunner.com\/wp-content\/uploads\/2025\/09\/image-151-1024x609.png\" alt=\"\" class=\"wp-image-832\" srcset=\"http:\/\/support.hotelrunner.com\/wp-content\/uploads\/2025\/09\/image-151-1024x609.png 1024w, http:\/\/support.hotelrunner.com\/wp-content\/uploads\/2025\/09\/image-151-300x179.png 300w, http:\/\/support.hotelrunner.com\/wp-content\/uploads\/2025\/09\/image-151-768x457.png 768w, http:\/\/support.hotelrunner.com\/wp-content\/uploads\/2025\/09\/image-151-1536x914.png 1536w, http:\/\/support.hotelrunner.com\/wp-content\/uploads\/2025\/09\/image-151.png 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><br>\ud83d\udca1 Steps to Create a Deposit Policy<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navigate to <strong>My Property &gt; Settings &gt; Policies<\/strong>.<\/li>\n\n\n\n<li>Open the <strong>Other policies<\/strong> section to access the <strong>Deposit policy<\/strong> screen.<\/li>\n\n\n\n<li>In the <strong>Fee<\/strong> field, specify the deposit amount to be applied.<\/li>\n\n\n\n<li>In the <strong>Include tax<\/strong> field, indicate whether the deposit amount should include tax.<\/li>\n\n\n\n<li>Enable the policy in the Booking Engine by toggling the <strong>Active<\/strong> switch.<\/li>\n\n\n\n<li>Click the <strong>Save<\/strong> button to finalize the process.<\/li>\n<\/ol>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\ud83d\udca1 Steps to Create a Deposit Policy<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[103,114],"post_product":[50],"class_list":["post-828","post","type-post","status-publish","format-standard","hentry","category-my-property","category-settings","post_product-channel-manager"],"acf":[],"_links":{"self":[{"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/posts\/828","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/comments?post=828"}],"version-history":[{"count":3,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/posts\/828\/revisions"}],"predecessor-version":[{"id":4510,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/posts\/828\/revisions\/4510"}],"wp:attachment":[{"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/media?parent=828"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/categories?post=828"},{"taxonomy":"post_product","embeddable":true,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/post_product?post=828"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}