{"id":4063,"date":"2025-12-25T11:07:01","date_gmt":"2025-12-25T08:07:01","guid":{"rendered":"https:\/\/support.hotelrunner.com\/?p=4063"},"modified":"2026-01-20T14:05:13","modified_gmt":"2026-01-20T11:05:13","slug":"create-reservation-by-searching-in-hotelrunner-mobile-app","status":"publish","type":"post","link":"http:\/\/support.hotelrunner.com\/en\/create-reservation-by-searching-in-hotelrunner-mobile-app\/","title":{"rendered":"How to create a reservation by searching in the HotelRunner mobile app"},"content":{"rendered":"
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There are two different reservation creation methods on the HotelRunner mobile app:
\n 1) Quick Reservation
\n 2) Creating Reservations by Searching<\/strong>
\nThis document covers the Quick Reservation method, which allows you to complete transactions quickly via the mobile app and manually add reservations regardless of availability, as well as the steps for using this method.<\/p>\n<\/p>\n <\/div>\n <\/div>\n \n\n\n

Steps to Make a Reservation by Searching<\/strong>

1)<\/strong> Select the Reservations<\/strong> page. Then, select Add Reservation > By Searching .<\/strong>

2)<\/strong> Enter the Check-in<\/strong> and Check-out dates<\/strong>, the number of rooms (maximum 10) from the Rooms <\/strong>section, and the Adult<\/strong> and Child <\/strong>information. If applicable, select the Market <\/strong>and continue with Show Rooms.

3)<\/strong> Select the room type and rate plan from the displayed screen. You can select more than one room at this stage. Then proceed by clicking Continue<\/strong>.

4)<\/strong> Add the <\/strong>main contact who will be staying in the Main Contact<\/strong> field. Select an existing guest using the option or add a new guest using the Add option.<\/strong>

5) <\/strong> Select the Channel <\/strong>from which the reservation was received. Select an existing guest using the option or add a new guest using the Add option<\/strong>.

6)<\/strong> If necessary, you can add a reservation number obtained from a different channel or external source to the relevant reservation using the Provider Number option.<\/strong>

7)<\/strong> Select your Accommodation Type<\/strong>:

– Huse (Accommodation for employees)
– Standard (Paid accommodation)
– Comp (Free accommodation)<\/p>\n\n\n\n

8) <\/strong>Select Permanent <\/strong>or Temporary<\/strong> from the Availability Status<\/strong> field.

9) <\/strong>From the Reservation Source<\/strong> field, select the information indicating the source from which this reservation was made.

10)<\/strong> If you wish, you can add a note to this reservation in the Notes<\/strong> field.
To send this note to the guest, you can use the Send email to guest option<\/strong>.

11)<\/strong> If you want to assign a room, you can select a room from the Room Number<\/strong> field.

12) <\/strong>To confirm this reservation, check the This reservation has been confirmed<\/strong> option.

13)<\/strong> After checking information such as price and room type, complete the process by clicking Reserve Room<\/strong>.<\/p>\n\n\n\n

<\/div>\n\n\n
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\ud83d\udd14 <\/b>Note:<\/strong><\/strong> If the This reservation has been confirmed<\/strong> option is selected, the Confirm button will appear at this step.<\/p>\n<\/p>\n <\/div>\n <\/div>\n ","protected":false},"excerpt":{"rendered":"

Steps to Make a Reservation by Searching 1) Select the Reservations page. Then, select Add Reservation > By Searching . 2) Enter the Check-in and Check-out dates, the number of rooms (maximum 10) from the Rooms section, and the Adult and Child information. If applicable, select the Market and continue with Show Rooms. 3) Select […]<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[109,142],"post_product":[58],"class_list":["post-4063","post","type-post","status-publish","format-standard","hentry","category-mobile-app","category-mobile-app-faqs","post_product-mobile-app"],"acf":[],"_links":{"self":[{"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/posts\/4063","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/comments?post=4063"}],"version-history":[{"count":11,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/posts\/4063\/revisions"}],"predecessor-version":[{"id":4613,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/posts\/4063\/revisions\/4613"}],"wp:attachment":[{"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/media?parent=4063"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/categories?post=4063"},{"taxonomy":"post_product","embeddable":true,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/post_product?post=4063"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}