{"id":374,"date":"2025-09-27T10:26:42","date_gmt":"2025-09-27T07:26:42","guid":{"rendered":"https:\/\/support.hotelrunner.com\/?p=374"},"modified":"2026-01-19T11:39:17","modified_gmt":"2026-01-19T08:39:17","slug":"process-a-check-in","status":"publish","type":"post","link":"http:\/\/support.hotelrunner.com\/en\/process-a-check-in\/","title":{"rendered":"How to perform a check-In"},"content":{"rendered":"    <div class=\"alert-section abstract\">\n        <div class=\"alert-section-inner\">\n                        <p><p data-start=\"144\" data-end=\"227\">To perform a check-in for a reservation on HotelRunner PMS, follow the steps below.<\/p>\n<\/p>\n        <\/div>\n    <\/div>\n    \n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1600\" height=\"795\" src=\"http:\/\/support.hotelrunner.com\/wp-content\/uploads\/2025\/09\/image-22.png\" alt=\"\" class=\"wp-image-375\" srcset=\"http:\/\/support.hotelrunner.com\/wp-content\/uploads\/2025\/09\/image-22.png 1600w, http:\/\/support.hotelrunner.com\/wp-content\/uploads\/2025\/09\/image-22-300x149.png 300w, http:\/\/support.hotelrunner.com\/wp-content\/uploads\/2025\/09\/image-22-1024x509.png 1024w, http:\/\/support.hotelrunner.com\/wp-content\/uploads\/2025\/09\/image-22-768x382.png 768w, http:\/\/support.hotelrunner.com\/wp-content\/uploads\/2025\/09\/image-22-1536x763.png 1536w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Access the Check-In Screen<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>From the PMS panel, open <strong>Front Office &gt; Check-In<\/strong>.<\/li>\n\n\n\n<li>Reservations awaiting check-in will be listed.<\/li>\n<\/ol>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"> Room Assignment Control<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Check whether a room has been assigned to the reservation.<\/li>\n\n\n\n<li>If no room is assigned:\n<ul class=\"wp-block-list\">\n<li>Click the <strong>Room Indicator<\/strong> icon.<\/li>\n\n\n\n<li>Select a suitable room from the list.<\/li>\n\n\n\n<li>You can filter room options (<strong>room type<\/strong>, <strong>cleaning status<\/strong>, <strong>view<\/strong>, etc.).<\/li>\n\n\n\n<li>After completing the selection, click <strong>Save<\/strong>.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"> Completing the Check-In<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Once the room assignment is completed, click <strong>Check In<\/strong>.<\/li>\n\n\n\n<li>The process will then be finalized successfully.<\/li>\n<\/ol>\n\n\n    <div class=\"alert-section tip\">\n        <div class=\"alert-section-inner\">\n                        <p><p><span style=\"font-weight: 400\">\ud83d\udd14 <\/span><b>Note:<\/b><span style=\"font-weight: 400\"> The <\/span><b>Check-in<\/b><span style=\"font-weight: 400\"> button is only active if the <\/span><b>PMS date<\/b><span style=\"font-weight: 400\"> matches the <\/span><b>reservation\u2019s check-in date<\/b><span style=\"font-weight: 400\">.<\/span><\/p>\n<\/p>\n        <\/div>\n    <\/div>\n    \n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Access the Check-In Screen Room Assignment Control Completing the Check-In<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[108,134],"post_product":[55],"class_list":["post-374","post","type-post","status-publish","format-standard","hentry","category-pms","category-front-desk","post_product-property-management-system"],"acf":[],"_links":{"self":[{"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/posts\/374","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/comments?post=374"}],"version-history":[{"count":5,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/posts\/374\/revisions"}],"predecessor-version":[{"id":4464,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/posts\/374\/revisions\/4464"}],"wp:attachment":[{"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/media?parent=374"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/categories?post=374"},{"taxonomy":"post_product","embeddable":true,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/post_product?post=374"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}