{"id":319,"date":"2025-09-26T12:17:45","date_gmt":"2025-09-26T09:17:45","guid":{"rendered":"https:\/\/support.hotelrunner.com\/?p=319"},"modified":"2026-01-20T14:01:54","modified_gmt":"2026-01-20T11:01:54","slug":"add-a-coupon-code","status":"publish","type":"post","link":"http:\/\/support.hotelrunner.com\/en\/add-a-coupon-code\/","title":{"rendered":"How to add a coupon code"},"content":{"rendered":"    <div class=\"alert-section abstract\">\n        <div class=\"alert-section-inner\">\n                        <p><p data-start=\"323\" data-end=\"560\"><strong data-start=\"323\" data-end=\"339\">Coupon Codes<\/strong> are an effective promotional tool that allow you to offer special discounts and exclusive deals to your guests.<br data-start=\"451\" data-end=\"454\" \/>These codes are valid <strong data-start=\"476\" data-end=\"511\">only through the Booking Engine<\/strong> and are <strong data-start=\"520\" data-end=\"557\">not applicable on integrated OTAs<\/strong>.<\/p>\n<p data-start=\"562\" data-end=\"595\">By using coupon codes, you can:<\/p>\n<ul data-start=\"596\" data-end=\"760\">\n<li data-start=\"596\" data-end=\"627\">\n<p data-start=\"598\" data-end=\"627\">Encourage <strong data-start=\"608\" data-end=\"625\">guest loyalty<\/strong><\/p>\n<\/li>\n<li data-start=\"628\" data-end=\"662\">\n<p data-start=\"630\" data-end=\"662\">Strengthen <strong data-start=\"641\" data-end=\"660\">brand awareness<\/strong><\/p>\n<\/li>\n<li data-start=\"663\" data-end=\"760\">\n<p data-start=\"665\" data-end=\"760\"><strong data-start=\"665\" data-end=\"699\">Reduce OTA commission expenses<\/strong>, supporting more direct and personalized guest experiences<\/p>\n<\/li>\n<\/ul>\n<\/p>\n        <\/div>\n    <\/div>\n    \n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1600\" height=\"844\" src=\"http:\/\/support.hotelrunner.com\/wp-content\/uploads\/2025\/09\/image-413.png\" alt=\"\" class=\"wp-image-1983\" srcset=\"http:\/\/support.hotelrunner.com\/wp-content\/uploads\/2025\/09\/image-413.png 1600w, http:\/\/support.hotelrunner.com\/wp-content\/uploads\/2025\/09\/image-413-300x158.png 300w, http:\/\/support.hotelrunner.com\/wp-content\/uploads\/2025\/09\/image-413-1024x540.png 1024w, http:\/\/support.hotelrunner.com\/wp-content\/uploads\/2025\/09\/image-413-768x405.png 768w, http:\/\/support.hotelrunner.com\/wp-content\/uploads\/2025\/09\/image-413-1536x810.png 1536w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><br><br>Accessing the Coupon Codes Page<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>In the HotelRunner panel, go to <strong>My Property &gt; Promotions<\/strong>.<\/li>\n\n\n\n<li>From the left-hand menu, open the <strong>Coupon Codes<\/strong> section.<\/li>\n\n\n\n<li>Click <strong>Add Coupon Code<\/strong> to start creating a new coupon.<\/li>\n<\/ol>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Defining Basic Coupon Details<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Select the Language<\/strong> in which you want to create the coupon.<\/li>\n\n\n\n<li>Enter the <strong>Coupon Name<\/strong> and click <strong>Create<\/strong>.<\/li>\n\n\n\n<li>Add names for all other languages defined in your HotelRunner panel.\n<ul class=\"wp-block-list\">\n<li>You can update these names later via the <strong>Name<\/strong> field.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"> Configuring Coupon Settings<\/h3>\n\n\n\n<p>In the creation window, fill out the following fields:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Code<\/strong> \u2192 The actual code that will be shared with your guests (e.g., <code>WELCOME10<\/code>).<\/li>\n\n\n\n<li><strong>Discount Rate<\/strong> \u2192 Enter the discount as a <strong>percentage (%)<\/strong> or <strong>fixed amount<\/strong>.<\/li>\n\n\n\n<li><strong>Revenue Accounts<\/strong> \u2192 Select where this coupon can be applied. Typically, <em>Accommodation<\/em> is selected since coupons are mainly used for room stays.<\/li>\n\n\n\n<li><strong>Usage Limit<\/strong> \u2192 Set the maximum number of times the coupon can be redeemed.<\/li>\n\n\n\n<li><strong>Booking Dates<\/strong> \u2192 Specify the <strong>start and end dates<\/strong> for when the coupon can be used during the booking process.<\/li>\n\n\n\n<li><strong>Stay Dates<\/strong> \u2192 Define the <strong>check-in and check-out period<\/strong> the coupon applies to.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"> Activating the Coupon<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Once all fields are completed, <strong>enable<\/strong> the coupon to make it active.<\/li>\n\n\n\n<li>Click <strong>Save<\/strong> to finalize the setup.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Using and Tracking the Coupon Code<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Guests can apply the coupon code directly on the <strong>Booking Engine<\/strong> to receive their discount.<\/li>\n<\/ul>\n\n\n    <div class=\"alert-section tip\">\n        <div class=\"alert-section-inner\">\n                        <p><p>\ud83d\udd14 <strong>Note:<\/strong> You can track the <strong>number of reservations<\/strong> made using this coupon from the <strong>main dashboard<\/strong>.<\/p>\n<\/p>\n        <\/div>\n    <\/div>\n    \n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Accessing the Coupon Codes Page Defining Basic Coupon Details Configuring Coupon Settings In the creation window, fill out the following fields: Activating the Coupon Using and Tracking the Coupon Code<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[103,116],"post_product":[54],"class_list":["post-319","post","type-post","status-publish","format-standard","hentry","category-my-property","category-promotions","post_product-promotion-engine"],"acf":[],"_links":{"self":[{"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/posts\/319","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/comments?post=319"}],"version-history":[{"count":9,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/posts\/319\/revisions"}],"predecessor-version":[{"id":3418,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/posts\/319\/revisions\/3418"}],"wp:attachment":[{"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/media?parent=319"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/categories?post=319"},{"taxonomy":"post_product","embeddable":true,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/post_product?post=319"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}