{"id":1603,"date":"2025-09-28T14:49:04","date_gmt":"2025-09-28T11:49:04","guid":{"rendered":"https:\/\/support.hotelrunner.com\/?p=1603"},"modified":"2026-01-20T14:04:31","modified_gmt":"2026-01-20T11:04:31","slug":"check-the-status-of-updates","status":"publish","type":"post","link":"http:\/\/support.hotelrunner.com\/en\/check-the-status-of-updates\/","title":{"rendered":"How to check the status of updates"},"content":{"rendered":"
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After making updates (rate, availability, minimum\/maximum stay, stop sale, etc.) in the calendars within the HotelRunner panel, you can verify the status of your actions using two different methods.<\/p>\n<\/p>\n <\/div>\n <\/div>\n \n\n\n

<\/p>\n\n\n\n

Checking via the Simple Updates Calendar (Quick View<\/strong><\/h4>\n\n\n\n

This method allows you to visually track the update status directly on the calendar.<\/p>\n\n\n\n

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  • Open the Simple Updates Calendar<\/strong> interface.<\/li>\n\n\n\n
  • Navigate to the date range you have updated.<\/li>\n\n\n\n
  • If you see a notification on the calendar such as \u201cUpdating\u201d<\/strong> or \u201cWaiting for Response from Channel,\u201d<\/strong> it indicates that the update is still in progress and being transmitted according to the channel’s infrastructure.<\/li>\n\n\n\n
  • Once the update is successfully completed, these notifications will disappear, and the new values (e.g., the new price) will be displayed on the calendar.<\/li>\n<\/ul>\n\n\n
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    \ud83d\udd14 Note:<\/strong> The complete transmission of updates to the channels is not instantaneous and may take a few minutes, depending on the volume of the update and the channel’s speed.<\/p>\n<\/p>\n <\/div>\n <\/div>\n \n\n\n

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    <\/div>\n\n\n\n


    Checking via the Channels > Logs Interface (Detailed Tracking)<\/strong><\/h4>\n\n\n\n

    This method is used to view the technical details of the update process and its progress on a per-channel basis.<\/p>\n\n\n\n

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    • Navigate to the interface by following the path Channels > Logs<\/strong>.<\/li>\n\n\n\n
    • Under the \u201cActive\u201d<\/strong> tab, all your ongoing bulk update processes are listed.<\/li>\n\n\n\n
    • Progress Status:<\/strong> Under the \u201cAction\u201d<\/strong> column, you can see the completion percentage of the transmission (e.g., 75%).<\/li>\n\n\n\n
    • Channel Details:<\/strong> By clicking the icon in the process row, you can track in real-time which channels the update has been successfully sent to or where it is still pending.<\/li>\n\n\n\n
    • Past Processes:<\/strong> You can use the \u201cArchive\u201d<\/strong> tab to view all completed or past updates.<\/li>\n<\/ul>\n\n\n\n

      <\/p>\n","protected":false},"excerpt":{"rendered":"

      Checking via the Simple Updates Calendar (Quick View This method allows you to visually track the update status directly on the calendar. Checking via the Channels > Logs Interface (Detailed Tracking) This method is used to view the technical details of the update process and its progress on a per-channel basis.<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[104,120],"post_product":[50],"class_list":["post-1603","post","type-post","status-publish","format-standard","hentry","category-calendar","category-simple-updates","post_product-channel-manager"],"acf":[],"_links":{"self":[{"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/posts\/1603","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/comments?post=1603"}],"version-history":[{"count":4,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/posts\/1603\/revisions"}],"predecessor-version":[{"id":3431,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/posts\/1603\/revisions\/3431"}],"wp:attachment":[{"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/media?parent=1603"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/categories?post=1603"},{"taxonomy":"post_product","embeddable":true,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/post_product?post=1603"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}