{"id":1532,"date":"2025-09-28T13:44:52","date_gmt":"2025-09-28T10:44:52","guid":{"rendered":"https:\/\/support.hotelrunner.com\/?p=1532"},"modified":"2026-01-20T14:04:25","modified_gmt":"2026-01-20T11:04:25","slug":"confirm-reservations","status":"publish","type":"post","link":"http:\/\/support.hotelrunner.com\/en\/confirm-reservations\/","title":{"rendered":"How to confirm reservations"},"content":{"rendered":"    <div class=\"alert-section abstract\">\n        <div class=\"alert-section-inner\">\n                        <p><p><span style=\"font-weight: 400\">The confirmation process is conducted to indicate that the reservation is valid and has been accepted by the property.<\/span><\/p>\n<\/p>\n        <\/div>\n    <\/div>\n    \n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1600\" height=\"854\" src=\"http:\/\/support.hotelrunner.com\/wp-content\/uploads\/2025\/09\/image-348.png\" alt=\"\" class=\"wp-image-1533\" srcset=\"http:\/\/support.hotelrunner.com\/wp-content\/uploads\/2025\/09\/image-348.png 1600w, http:\/\/support.hotelrunner.com\/wp-content\/uploads\/2025\/09\/image-348-300x160.png 300w, http:\/\/support.hotelrunner.com\/wp-content\/uploads\/2025\/09\/image-348-1024x547.png 1024w, http:\/\/support.hotelrunner.com\/wp-content\/uploads\/2025\/09\/image-348-768x410.png 768w, http:\/\/support.hotelrunner.com\/wp-content\/uploads\/2025\/09\/image-348-1536x820.png 1536w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Follow the steps below to <strong>Confirm Reservations<\/strong>;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Click on <strong>Reservations &gt; All reservations<\/strong> page in the top menu.<\/li>\n\n\n\n<li>Click on the reservation to access the reservation screen.<\/li>\n\n\n\n<li>Click on the <strong>Confirm reservation <\/strong>button in the reservation details.<\/li>\n\n\n\n<li>When the system asks <strong>Are you sure<\/strong>? Click on the <strong>Ok<\/strong> button.<\/li>\n\n\n\n<li>A <strong>Confirmation email<\/strong> is automatically sent to the guest&#8217;s e-mail address upon confirmation by clicking on the <strong>Confirm reservation<\/strong> option.<\/li>\n<\/ul>\n\n\n    <div class=\"alert-section tip\">\n        <div class=\"alert-section-inner\">\n                        <p><p><b>\ud83d\udd14Note:<\/b><span style=\"font-weight: 400\"> The confirmation right for all reservations received via the Website &amp; Booking Engine is completely under the control of the property.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Additionally, the Booking Engine settings offer options for automatic reservation confirmations. You can manage these settings from this section.<\/span><\/p>\n<\/p>\n        <\/div>\n    <\/div>\n    ","protected":false},"excerpt":{"rendered":"<p>Follow the steps below to Confirm Reservations;<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[108,134],"post_product":[55],"class_list":["post-1532","post","type-post","status-publish","format-standard","hentry","category-pms","category-front-desk","post_product-property-management-system"],"acf":[],"_links":{"self":[{"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/posts\/1532","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/comments?post=1532"}],"version-history":[{"count":5,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/posts\/1532\/revisions"}],"predecessor-version":[{"id":3438,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/posts\/1532\/revisions\/3438"}],"wp:attachment":[{"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/media?parent=1532"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/categories?post=1532"},{"taxonomy":"post_product","embeddable":true,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/post_product?post=1532"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}