{"id":1485,"date":"2025-09-28T13:20:43","date_gmt":"2025-09-28T10:20:43","guid":{"rendered":"https:\/\/support.hotelrunner.com\/?p=1485"},"modified":"2026-01-20T14:04:20","modified_gmt":"2026-01-20T11:04:20","slug":"the-online-payments-tab-on-the-reservation","status":"publish","type":"post","link":"http:\/\/support.hotelrunner.com\/en\/the-online-payments-tab-on-the-reservation\/","title":{"rendered":"How to manage the online payments tab on the reservation"},"content":{"rendered":"
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You can use the <\/span>Online Payments<\/b> tab to view the payment methods specified in the reservations directed by the channel or created by the property for the selected reservation, and to send and track the payment form to the guests.<\/span><\/p>\n

You can view the payment method of the OTA reservation and the defined credit card information, if any, in the <\/span>Online Payments<\/b> tab.<\/span><\/p>\n<\/p>\n <\/div>\n <\/div>\n \n\n\n

<\/div>\n\n\n\n
\"\"<\/figure>\n\n\n\n
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Access the Online Payment Tab<\/h3>\n\n\n\n
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  • Open the Online Payment tab<\/strong> on the relevant reservation.<\/li>\n\n\n\n
  • Click the New<\/strong> button.<\/li>\n<\/ul>\n\n\n\n
    <\/div>\n\n\n\n

    Define Payment Form Details<\/h3>\n\n\n\n
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    • Amount:<\/strong> Set the amount<\/strong> for the payment form you will send.<\/li>\n\n\n\n
    • Payment method:<\/strong> Select the desired payment method for the Online Payment form from those previously specified through the HotelRunner Channel Manager.<\/li>\n\n\n\n
    • Currency:<\/strong> Note that the HotelRunner base currency is fixed<\/strong> in this field, and no other currency can be selected.<\/li>\n<\/ul>\n\n\n\n
      <\/div>\n\n\n\n

      Set Recipient and Validity Period<\/h3>\n\n\n\n
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      • E-mail Address:<\/strong> Add the e-mail address<\/strong> to which the Online Payment form will be sent.\n
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        • If there is a guest email registered in the Main Contact<\/strong> profile (under the General<\/strong> tab of the booking screen), this field will appear automatically filled in.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
        • Language:<\/strong> Select the language<\/strong> of the Online Payment form from this field.<\/li>\n\n\n\n
        • Payment link validity period:<\/strong> Determine how many days<\/strong> the payment form will be valid from this field.<\/li>\n<\/ul>\n\n\n\n
          <\/div>\n\n\n\n

          Save and Send the Form<\/h3>\n\n\n\n
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          • Complete the task definition process by clicking the Save<\/strong> button. (The form\/link is now created and ready to be sent to the specified email.)<\/li>\n<\/ul>\n\n\n
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            \ud83d\udd14 Note: <\/b>The online payment form creation feature is exclusively available for reservations made through the Booking Engine. This functionality is not applicable to reservations made through online travel agencies. <\/span><\/p>\n<\/p>\n <\/div>\n <\/div>\n ","protected":false},"excerpt":{"rendered":"

            Access the Online Payment Tab Define Payment Form Details Set Recipient and Validity Period Save and Send the Form<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[108,134],"post_product":[50,55],"class_list":["post-1485","post","type-post","status-publish","format-standard","hentry","category-pms","category-front-desk","post_product-channel-manager","post_product-property-management-system"],"acf":[],"_links":{"self":[{"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/posts\/1485","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/comments?post=1485"}],"version-history":[{"count":5,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/posts\/1485\/revisions"}],"predecessor-version":[{"id":3440,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/posts\/1485\/revisions\/3440"}],"wp:attachment":[{"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/media?parent=1485"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/categories?post=1485"},{"taxonomy":"post_product","embeddable":true,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/post_product?post=1485"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}