{"id":1396,"date":"2025-09-28T12:29:05","date_gmt":"2025-09-28T09:29:05","guid":{"rendered":"https:\/\/support.hotelrunner.com\/?p=1396"},"modified":"2026-04-14T15:17:06","modified_gmt":"2026-04-14T12:17:06","slug":"the-x-symbol-in-the-simple-updates-calendar","status":"publish","type":"post","link":"http:\/\/support.hotelrunner.com\/en\/the-x-symbol-in-the-simple-updates-calendar\/","title":{"rendered":"What does the &#8220;X&#8221; symbol in the simple updates calendar signify"},"content":{"rendered":"    <div class=\"alert-section abstract\">\n        <div class=\"alert-section-inner\">\n                        <p><p><span style=\"font-weight: 400\">In the <\/span><b>HotelRunner<\/b><span style=\"font-weight: 400\"> platform, the <\/span><b>Calendar &gt; Simple Updates<\/b><span style=\"font-weight: 400\"> screen is a vital tool for managing room availability, rates, and restrictions across various distribution channels (such as OTAs or direct booking platforms). During your daily operations, you might notice a <\/span><b>red &#8220;X&#8221; symbol<\/b><span style=\"font-weight: 400\"> appearing on the calendar.<\/span><\/p>\n<\/p>\n        <\/div>\n    <\/div>\n    \n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1600\" height=\"859\" src=\"http:\/\/support.hotelrunner.com\/wp-content\/uploads\/2025\/09\/image-311.png\" alt=\"\" class=\"wp-image-1397\" srcset=\"http:\/\/support.hotelrunner.com\/wp-content\/uploads\/2025\/09\/image-311.png 1600w, http:\/\/support.hotelrunner.com\/wp-content\/uploads\/2025\/09\/image-311-300x161.png 300w, http:\/\/support.hotelrunner.com\/wp-content\/uploads\/2025\/09\/image-311-1024x550.png 1024w, http:\/\/support.hotelrunner.com\/wp-content\/uploads\/2025\/09\/image-311-768x412.png 768w, http:\/\/support.hotelrunner.com\/wp-content\/uploads\/2025\/09\/image-311-1536x825.png 1536w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Meaning of the Red &#8220;X&#8221; Symbol<\/strong><\/h4>\n\n\n\n<p>The red &#8220;X&#8221; symbol on the <strong>Simple Updates Calendar<\/strong> signifies that the most recent update sent to one or more connected distribution channels (such as OTA platforms) was <strong>unsuccessful<\/strong>. In other words, there was an issue when the system attempted to push new information (such as rates, availability, or restrictions) to the selected channel.<\/p>\n\n\n\n<p><\/p>\n\n\n    <div class=\"alert-section tip\">\n        <div class=\"alert-section-inner\">\n                        <p><p>\ud83d\udd14 <strong>Note:<\/strong> <span style=\"font-weight: 400\">Please note that when you observe the red &#8220;X&#8221; symbol, you should contact the HotelRunner Support Team.<\/span><\/p>\n<\/p>\n        <\/div>\n    <\/div>\n    ","protected":false},"excerpt":{"rendered":"<p>Meaning of the Red &#8220;X&#8221; Symbol The red &#8220;X&#8221; symbol on the Simple Updates Calendar signifies that the most recent update sent to one or more connected distribution channels (such as OTA platforms) was unsuccessful. In other words, there was an issue when the system attempted to push new information (such as rates, availability, or [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[104,120],"post_product":[50],"class_list":["post-1396","post","type-post","status-publish","format-standard","hentry","category-calendar","category-simple-updates","post_product-channel-manager"],"acf":[],"_links":{"self":[{"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/posts\/1396","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/comments?post=1396"}],"version-history":[{"count":10,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/posts\/1396\/revisions"}],"predecessor-version":[{"id":4662,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/posts\/1396\/revisions\/4662"}],"wp:attachment":[{"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/media?parent=1396"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/categories?post=1396"},{"taxonomy":"post_product","embeddable":true,"href":"http:\/\/support.hotelrunner.com\/en\/wp-json\/wp\/v2\/post_product?post=1396"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}