How to set up an Airbnb connection?

  1. Steps to Consider Before Setting Up the Connection:
    • The price and availability details of all rooms must be identified in the “Calendar” section of HotelRunner extranet before setting up this connection. After connecting, HotelRunner will upload your full inventory on Airbnb.
    • When your Airbnb XML connection is set up, you will be notified by HotelRunner with an e-mail showing the reservations you receive through Airbnb. You can also view your bookings from the Bookings field on the upper menu of HotelRunner panel.
  2. Obtaining Approval from the Channel for XML Connection
    • No approval is needed for connection.
  1. Connection
    • From the upper menu of the HotelRunner panel, please first click Channels / Online Travel Agencies sections respectively.
    • Please follow the instructions by selecting Connect to the Airbnb agency.
  1. Mapping
    • Please open your HotelRunner account and follow Channels / Online Travel Agencies / Airbnb on your admin page. Please copy the Export URL on the screen below and open a new tab on your browser to login Airbnb account.Airbnb
    • Go to Manage Listings on
    • Find the listing you’d like to edit and click Manage listing
    • Above your listing preview, click Availability
    • Click Availability Settings in the top-right corner of your calendar view
    • Under Sync Calendars, select Import calendar
    • Paste the HotelRunner Export URL that you have copied from HotelRunner, in the Calendar address (URL) field and name your calendar as HotelRunner and save.
    • After you save the necessary action, please select Export Calendar under Sync Calendars and copy the Export URL of Airbnb listing.
    • Open your HotelRunner account on the previous tab and paste the Export URL that you have copied from Airbnb, and paste the URL into Import URL on HotelRunner.
    • Please follow the same steps for each Room Type you have created on Airbnb.
  1. Activation
    • After this process, please tap “Activate” in the final step of the Airbnb link in HotelRunner panel.
    • After the Airbnb iCal connection is completed, all the inventory (availability) information on your HotelRunner calendar will be uploaded to your Airbnb control panel.
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