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Knowledge Base

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10 ArticlesAccounting →

  • Does my service charge include the bookings received from channels?
  • What is the payment due date for my invoice?
  • How to accept payment upon booking?
  • Why do the applicable currencies differ from those of central bank?
  • How to pay my invoice via wire transfer?

25 ArticlesCalendar →

  • How to resume sales for rooms I stopped the sales for?
  • How to Use the Simple Updates Calendar?
  • How to Use the Overview Calendar?
  • How to Use the Bulk Updates Calendar?
  • How to setup the Advanced Rate Management Package?

11 ArticlesCampaigns →

  • How can I create a package?
  • How can I use the coupon code for agencies?
  • How can I create a Last-Minute Campaign?
  • How can I create a Minimum Stay Campaign?
  • How to apply child pricing?

79 ArticlesChannels →

  • How to set up a Zain Tourism connection?
  • How to set up a Halal Inn connection?
  • How to set up a Omega Hotels connection?
  • How to set up a Despegar connection?
  • How to set up a Sun Hotels connection?

11 ArticlesPartners →

  • How to upgrade your Wix Hotels subscription
  • How do I become a partner of HotelRunner?
  • How will I get paid?
  • What is a partner code?
  • If a client signs up for a free account and upgrades, will I be paid for the upgraded plan?

8 ArticlesPayment →

  • What is the payment due date for my invoice?
  • How to accept payment upon booking?
  • How to pay my invoice via wire transfer?
  • How can I pay my invoice?
  • How to add a payment method on the system?

31 ArticlesProfile Setup →

  • How to Use the Multi-Currency Converter
  • How to Secure Your Account with Two-Factor Device Verification?
  • How to Utilize Booking Button Customization?
  • How can I add an extra service?
  • How can I add city tour as an extra service?

9 ArticlesReservations →

  • How to add WhatsApp Button?
  • How to setup Guest Notifications product?
  • How to cancel a booking received from the channel?
  • How can I add booking manually?
  • How to cancel a reservation received from the website?

12 ArticlesWebsite →

  • How to add WhatsApp Button?
  • How to setup Guest Notifications product?
  • How can I create custom information request form options for extras?
  • How to create a booking search box?
  • How to setup the Advanced Rate Management Package?
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