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HotelRunner Setup Guide
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Knowledge Base
Guides
HotelRunner Setup Guide
Website Setup Guide
Contact Us
English
Türkçe
Knowledge Base
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Knowledge Base
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12 Articles
Accounting
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Does my service charge include the bookings received from channels?
Payment is not available without the billing. When will you send it?
What is the payment due date for my billing?
How to accept payment upon booking?
Why do the applicable currencies differ from those of central bank?
21 Articles
Calendar
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How to resume sales for rooms I stopped the sales for?
How to Use the Basic Updates Calendar?
How to Use the Overview Calendar?
How to Use the Bulk Updates Calendar?
How to setup the Advanced Rate Management Package?
11 Articles
Campaigns
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How can I create a package?
How can I use the coupon code for agencies?
How to perform children pricing?
How can I create a Last-Minute Campaign?
How can I create a Minimum Stay Campaign?
83 Articles
Channels
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How to set up a Zain Tourism connection?
How to set up a Honeymoon Online connection?
How to set up a Halal Inn connection?
How to set up a Omega Hotels connection?
How to set up a Despegar connection?
10 Articles
Partners
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What information will I be able to track about my affiliated clients?
How do I become a partner of HotelRunner?
How will I get paid?
What is a partner code?
If a client signs up for a free account and upgrades, will I be paid for the upgraded plan?
10 Articles
Payment
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Payment is not available without the billing. When will you send it?
What is the payment due date for my billing?
How to accept payment upon booking?
How to pay my bill via EFT or Wire Transfer?
Which banks are you working with ?
29 Articles
Profile Setup
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How to Utilize Booking Button Customization?
How can I add an extra service?
How can I add city tour as an extra service?
How to Utilize Group Hotel Management?
How to change the e-mail address where incoming bookings are received?
8 Articles
Reservations
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How to setup Guest Notifications product?
How to cancel a booking received from the channel?
How can I add booking manually?
How to cancel a reservation received from the website?
How long are the credit card details for a reservation kept in the system?
11 Articles
Website
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How to setup Guest Notifications product?
How can I create custom information request form options for extras?
How to create a booking search box?
How to setup the Advanced Rate Management Package?
How to setup the Booking Button Language Pack ?
